Where can I buy Laren Design's products?
Our online store ships the Laren Design range worldwide, and we aim to offer the full range of products at all times (subject to availability). Laren Design products are also available in specialty retailers and concept stores around the world. Find one near you using our store locator.
Laren Design cannot guarantee nor supervise the availability of stock at our reseller locations. We advise you to contact a store near you directly using our store locator.
How can I know what's in stock?
The colours and styles shown on the Laren Design online store represent our current product lineup and availability is shown on each product detail page.
The Laren Design range is constantly evolving, and certain seasonal colours and style are available for a limited time only.
How can I pay?
We accept payment by Visa, Mastercard, and Paypal.
Do you ship worldwide? What does it cost?
Yes, we ship worldwide. To find out the shipping charges for your country, please refer to our “Shipment Info” page.
What is the estimated delivery time?
Asia: 2 - 4 working days
Rest of the World: 3 - 5 working days
These are estimated times and depend on FedEx.
Can I track my order?
Yes, upon placing your order you will receive a confirmation email that includes a FedEx tracking number.
What is your exchange policy?
You may return products (with your receipt) within 14 days. Return shipping costs are non-refundable.
Do you give warranties?
There is a 12-month warranty on all bags and a 6-month warranty on sleeves, pouches and hardshells. Find more information on our Warranty page.
I have experienced some technical problems in the online store.
If you are experiencing technical problems with the online store please let us know at firstname.lastname@example.org. If you are able to attach a screenshot of the issue, this will aid us in finding a solution.
How can I clean my Laren Design products?
We recommend that you clean your product by wiping with a slightly damp cloth soaked in water. Laren Design cannot guarantee the product will not be discoloured or damaged with alternative methods and liquids. Laren Design advise against waterproof sprays, as these may result in fabric discolouration. Laren Design warranties do not cover damages resulting from inappropriate cleaning methods.
Cleaning information for our leather products:
The Laren Design leather products were designed in Paris and engineered to the highest industry standards. They are made from genuine cowhide leather which will patina over time and any variations in color, grain and texture represent the intended design. To maintain those product's original presentation and finish we recommend cleaning it with a soft, dry cloth and limiting its exposure to direct heat or intensive sunlight. Care should be taken when wearing light colored garments to avoid color transfer.
How do I know if my product fits into a Laren Design bag, sleeve... or is compatible?
Our second-skin fitted Laren Design sleeves, pouches and hardshells have been tailored and engineered to fit specific Apple products. They may still be used with other devices, but please refer to each product for the specific dimensions. Laren Design bags are designed to accommodate all makes of computers in the sizes nominated on the product (e.g. 17”, 15”, 13” etc.).
Are Laren Design products waterproof?
Laren Design fabrics are splash resistant, which means they are resistant to rain and splashes of water. However on products with zippers or seams we cannot guarantee absolute water resistance.
Do you have any iPad 3 accessories?
Yes, our iPad sleeves fit all iPad generations.
How can I be sure of the Authenticity of Products:
We are proud that people are trying to copy our design. Nevertheless, Laren Design authenticity is proven by the logos Laren Design or LAREN, and our products are only available in our online store and at certified resellers.
What is Eco Yarn or Cargo Canvas? Can you provide more details on your used fabrics & materials?
The finest piquet fabric in a diamond finish combines the highest durability with a soft natural look in the latest colours.
A hard-wearing material developed through eco-friendly processes, Eco Yarn saves precious resources while reducing our biological footprint.
A soft, durable microfibre textile designed to polish and protect your portable devices.
A hard, durable PU fibre that sits comfortably in the hand, with a non-slip matte finish for a firm hold on any surface.